Refund Policy
At Alo Yoga , your satisfaction is our priority 💚. If an item does not suit you, you have up to 60 days after receipt to make a free return.
Refund conditions :
✅ The product must be:
-
Not worn
-
Unwashed
-
In original condition (tags and packaging included)
Procedure :
-
Contact us at: contact@aloyogaofficial.com
-
Indicate your order number and the item(s) concerned
-
We will send you a prepaid return label
-
Upon receipt and verification, we will proceed with the refund within 5 to 10 working days to the initial payment method.
Exchanges
We do not offer direct exchanges. If you would like a different size or product, you will need to place a separate order.
Non-refundable products
❌ Gift cards
❌ Personalized items
❌ Used or damaged products