Privacy Policy

1. Introduction

The purpose of this Privacy Policy is to inform users of the website www.alo-yogaofficial.com on how their personal data is collected, used, protected and, where applicable, shared.

Respecting your privacy is a top priority for us.

2. Identity of the data controller

Personal data collected on this site is processed by:

Alo Yoga Official
Email: contact@aloyogaofficial.com

3. Data collected

We collect the following personal data when you use the site:

Identification data : surname, first name, email address, telephone number, postal address.
Order data : purchase history, products ordered, delivery information.
Payment details : via our service providers (Stripe, PayPal, etc.) — we do not store your bank details.
Browsing data : IP address, browser type, pages visited, cookies.

4. Purposes of processing

Your data is collected for the following purposes:

Order processing and deliveries
Communication with customer service
Sending newsletters and promotional offers (if consented)
Improving the site and user experience
Fight against fraud and secure transactions

5. Legal basis for processing

According to Article 6 of the GDPR, data processing is based on the following bases:

Execution of the contract (orders)
Consent (newsletters, cookies)
Legitimate interest (site security, statistics)
Legal obligation (invoicing, fight against fraud)

6. Retention period

Personal data is kept for the period necessary for the purposes for which it was collected:

Order data: 6 years (accounting obligations)
Marketing data: 3 years after last contact
Cookies: 13 months maximum

7. Recipients of the data

The data collected may only be transmitted to trusted service providers:

Website host
Payment providers (Stripe, PayPal, etc.)
Carriers (Colissimo, Mondial Relay, etc.)
Marketing providers (emailing, statistics)

We never sell your data to third parties.

8. Your rights

In accordance with the GDPR, you have the following rights:

Right of access to your data
Right to rectification if your data is inaccurate
Right to erasure (“right to be forgotten”)
Right to limit or object to processing
Right to data portability
Right to withdraw your consent at any time

You can exercise your rights by sending an email to: contact@aloyogaofficial.com

You also have the right to file a complaint with the CNIL: www.cnil.fr

9. Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, disclosure or alteration.

The site uses a secure HTTPS connection and payment processing is carried out via secure platforms.

10. Cookies

This website uses cookies to improve your browsing experience and analyze traffic. When you first visit, a banner will appear allowing you to accept or reject cookies.

To find out more, see our [Cookie Policy] (to be created if necessary).